FOR EMPLOYERS · KEY PRODUCT

Managed services that stay close to the work.

Recroot Africa can operate as an extension of your team, managing recruitment, people processes, workforce support and selected business functions from setup through ongoing delivery.

Discuss Your Requirements Explore the Six Pillars

BEYOND NORMAL RECRUITMENT

A flexible operating partner for people and growth.

Managed Services brings related capabilities into one accountable partnership. Instead of engaging separate providers for every workforce need, a client can define the functions, outcomes and level of support Recroot Africa should manage.

6integrated service pillars built around the client’s operating reality

THE MANAGED SERVICES PORTFOLIO

Six connected pillars.

Each engagement can use one pillar or combine several into a single managed programme, depending on the team, project and market.

Managed Talent Acquisition

An end-to-end recruitment function that works as an extension of your internal team.

Role and recruitment strategy
Sourcing, screening and interviewing
Candidate vetting and reference checks
Interview coordination and onboarding support

People & Culture

Practical support for the systems and employee experiences that keep a workforce organised and engaged.

HR advisory and workforce support
Policies and employee processes
Organisational and people consulting
Performance, engagement and retention support

Outsourced Business Support

Managed people and operational support for business functions that need capable, accountable delivery.

Outsourced sales support
Customer-support staffing and management
Project teams and coordination
Ongoing evaluation and operational follow-through

Training & Development

Targeted learning shaped around the performance gaps teams face in their actual working environment.

Customised staff training
Communication and conflict resolution
Product and customer-service knowledge
Post-training evaluation and continued support

International & Expat Workforce Solutions

Cross-border recruitment and talent-pipeline support for white- and blue-collar workforce needs.

International sourcing partnerships
Expat talent databases and pipelines
Due diligence and employment-history checks
Coordination of visas, ticketing and accommodation support

Market Entry & Workforce Setup

People and project support for startups and established companies launching or expanding into new markets.

Launch-team and large-team setup
Sales, marketing, operations and service talent
Team-structure and hiring-timeline advice
Short-term projects and ongoing workforce support

OUTSOURCED BUSINESS SUPPORT

Place capability where the business needs it.

Sales, customer support and project delivery sit together within the Outsourced Business Support pillar.

Sales Support

Provide or manage sales personnel and strengthen the client’s sales function as an outsourced resource.

Customer Support

Build customer-facing capability through staffing, practical training, service-gap reviews and ongoing evaluation.

Project Support

Assemble and support teams for launches, expansion, temporary assignments and market-entry programmes.

HOW AN ENGAGEMENT WORKS

Clear scope. Embedded delivery. Visible improvement.

Define the mandate

Agree the function, workforce need, success measures, responsibilities and delivery timeline.

Build and operate

Recroot provides the agreed recruitment, people, training or operational support as part of the client’s working rhythm.

Review and strengthen

Track delivery, identify gaps and adjust the support as the workforce, project or market develops.

RISK-AWARE DELIVERY

Candidate due diligence is built into relevant hiring assignments.

Support can include references, candidate-history verification, police clearance and Certificates of Service where applicable to the role and market.

LET’S BUILD WHAT’S NEXT

Tell us where your people strategy needs to go.

Share your priorities and our team will recommend the most practical first step.

Book a Consultation